With the pandemic pushing all industries into a more virtual, tech enabled space, the property management industry has been forced to both create, and implement Proptech (property technology) that automates many manual processes, and facilitates a more remote lifestyle. Remote work and remote processes have become commonplace, and the normalization of even more of the instant gratification that technology inherently comes with is prominent.
This has caused an even larger delay in work order completion time, and a bigger hit to maintenance spend since contractors are upping their rates in order to prioritize jobs. With fewer younger generations entering trade work, this trend will require some creative solutions in 2022 revolving around optimizing time and building out a stronger network of providers.
Essentially, residents now care less about physical amenities and more about higher service levels, and faster communication. For many, this means much faster response times to maintenance calls, and more available services to get connected to instantaneously.
Over the last few years, there’s been a lot of institutional and Venture Capital money being poured into the Single Family market because of the breadth of opportunity that’s been further accelerated by the pandemic. Since residents have adopted a more remote culture, there’s less of a demand for living in a city close to work, and more demand for living in a larger single family home where home is the office, and rent is more affordable.
These companies with a lot of money to play with see the opportunity for a massive return on their investments in the Single Family space in the long run, so they’re beginning to acquire smaller Single Family management companies, further consolidating the space.
In line with the previous trend, companies with a lot of capital to invest, are developing entire teams and portfolio segments in “Build to Rent” communities. The Build to Rent concept consists of the development of single family homes in lots/neighborhoods, not with intention to sell, but specifically to be used as rental properties to be professionally managed.
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C&C Monterey PM Inc. DRE 01526734
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